SRA helps young Softballer reach her goals

SRA Information Technology (SRA) has proudly sponsored Karah Schultz to help her get to Softball Championships around Australia and reach her goals.

Karah is a dedicated junior softballer with skill and determination beyond her years. She aims to play for Australia and attend college in America to play College softball.
Big goals like Karah’s require a big commitment of time, effort and money.  SRA has helped Karah cover some of the associated costs and help her get closer to achieving her dreams.
Below: Karah batting in a trial game before heading to QLD for the U12 Championships.

Karah Batting 2.jpg

“I have been so lucky to have SRA sponsor me so I could attend three softball championships.  Championships are great because I get to play softball, which I love and I also get to learn from some of the best softballers around,” Karah said.

Since 2014 SRA have sponsored Karah to participate in the:

  • U12 State School Girls SAPSASA School Sports Softball Championship in Toowoomba QLD (November 2014) as Vice-captain
  • U15 State Regional Softball Championships in Brisbane QLD (January 2016) as Captain
  • U17 State Secondary School Girls Softball Championship in Melbourne VIC (May 2016) where she was the youngest member of the team
Below: Karah stretching to reach the base and run out an opponent at the U15’s Championship in Brisbane.

Karah Stretching.jpg

Steve Rowe, SRA CEO, has been a hockey player all his life and supports a number of sporting teams and individuals ranging from staff and local sporting enthusiasts right through to those representing Australia in the Olympics.

“I like to support sports people and teams, it gives people the opportunity to develop friendships and work as part of a team towards a common goal, which fits with how we see SRA – a TEAM working together to achieve success,” Steve said.

Karah has also just participated in the South Australian Softball Inaugural Junior High Performance Program, The Dragon’s Academy Camp in July and was identified as one of the top 25 athletes in her age group.

Link to Softball SA

Link to SAPSASSA Softball information

Introducing C3 – Community Engagement Software

It’s official!

After more than 12 months of hyper R & D, SRA will launch the latest innovation in Community Engagement Software.

C3 will launch on Friday the 22nd of July, 2016 via an open webinar scheduled for 12 noon Australian Central Standard Time.

The launch has been picked up by various news outlets already noting that anyone can register to join the webinar.

For all the details on C3, check out our full post from last week and head over to the C3 dedicated site to put your name on the webinar list.

C3 Webinar


SRA set to LAUNCH C3 in JULY!

Community Engagement Software!

SRA Information Technology (SRA) are proud to be launching C3; a cloud-based community engagement software platform purpose built to facilitate reliable two-way communication between your organisation and the community in which you operate.

Whenever stakeholders in your community have complaints, compliments, feedback, questions or requests, C3 allows you to manage and streamline the process in a consistent, repeatable manner.

C3 is an innovative solution developed in response to clients needing to reduce the case management (workflow) load from the feedback their communities were submitting in multiple formats.

C3 Webinar

For your community – C3 provides a web-based and responsive mobile portal, easily embedded into your existing website and personalised with your chosen URL, available on any browser. This way, community stakeholders can submit and see updates on feedback using their laptop, mobile phones, tablet or any other device.

C3 - Community Portal
Screenshot: C3 Community Portal

For your staff – C3 supports complete service case lifecycle management. The Service Hub, provides workflow, stakeholder management, notifications, reporting and dashboarding. Each case can be managed and responded to by your staff members quickly, in one single platform which works to streamline the process, reduces risk and minimise time to respond – often resulting in lower costs associated with community engagement.

C3 - Service Hub
Screenshot: C3 internal Service Hub

C3 Features

  • Community Portal
  • Service Hub
  • Unlimited FREE Community Users
  • Case Management and Workflow
  • Customisable Case Classification
  • Team and Role Based Security
  • Financial Impact Assessment
  • Notifications
  • Mapping, Dashboards and Reporting
  • Web and Mobile Access with Personalised URLs
  • Access to a dedicated Knowledge Base including User Guides, Frequently Asked Questions (FAQ) and Managing Community Engagement Articles
  • Web and Mobile Access with Personalised URLs

C3 Benefits

  • Single Register for ALL Communication
  • Improved Internal Efficiency and Consistency
  • Better Service Quality to Communities
  • Cloud-based – no need for hardware
  • Cost Effective Solution to a Serious Problem
  • Scalable (only pay for what you need) Fees
  • C3 Service Desk

We will be launching C3 during July with a webinar series and live demos.

For more information on how C3 can help CONNECT YOU WITH YOUR COMMUNITY, head to

C3 Webinar

Catholic Education NT and SRA WORKING and WINNING TOGETHER

Together, Catholic Education NT and SRA Information Technology (SRA) have won the NT Innovation in Mobility iAward at the Australian Information Industry Association’s (AIIA) SA and NT iAwards Gala for their Attendance Management Map Application (AMMA).

The AMMA is now in the running for the National Innovation in Mobility iAward which will be announced at the National iAwards in Melbourne on 1 September 2016.

The Hon. Kyam Maher, MLC said, “Innovation in the digital economy offers huge possibilities for the future prosperity of communities and economies locally, nationally, and around the world. To make the short list for these awards, all of the nominees have brought game-changing ideas to the table. I congratulate the award winners, and look forward to their continuing contributions to the innovative future of our state.”

The AMMA is the first application developed specifically to combat truancy in remote communities, as well as focus and foster discussions between local indigenous families, school staff, truancy officers and the Commonwealth Government Remote Schools Attendance Strategy (RSAS) staff.

The AMMA allows users to confirm student attendance in real-time, map follow-up routes (improving efficiency) and increase attendance levels.  Its intuitive geographical mapping interface breaks language and literacy barriers, assisting when English is the Second Language.

Access is role-based (bus driver, attendance and/or truancy officer), with roles used to define how student attendance is highlighted (i.e. students truant for 10 days are highlighted red for a Truancy Officer). Households are colour-coded to indicate student attendance status: red indicates not at school (or role based perspective); yellow indicates student has been picked up; and green indicates student is in attendance (or role based perspective). Providing the correct focus on households based on perspective allows tailoring of strategies/workflows to improve and increase student attendance rates.

With a current daily attendance rate of 42%, approximately 400 of the 750 students in the Wadeye area are not attending school on any one day! The future of this indigenous population relies on improving student attendance rates.

The AMMA has the capacity to grow and evolve to provide insight into:

  • Student absentee patterns and trends
  • The relationship between attendance rates and grades
  • Managing a cohort of students to focus on attendance compliance or improvement
  • User messaging/alerts from the school

Currently used in the Wadeye area at the OLSH Thamarrur School, Catholic Education intends to roll the application out across the NT to help increase attendance rates of indigenous students in remote areas.  It has the capacity and potential to be used across the board for all students and schools.

AMMA Town View

AMMA Town overview

Link to iAwards announcement media RELEASE
Visit Catholic Education NT WEBSITE

Smart Cities is smart for business

The most successful business leaders are those that are a step ahead of the game. They have anticipated and invested in what the future could bring rather than reacting to what has been delivered.  

cropped-sra-logo-blog-header.jpg     aiia-logo

For savvy business leaders, the future is smart cities. The Australian Information Industry Association (AIIA) is hosting a luncheon to explore ‘Why tapping into smart cities is smart for business’.

The AIIA’s luncheon aims to explore the value of Smart City initiatives to state, national and international markets.

SRA’s Chief Strategy Officer, Andrew Hodges will share his insights and experiences of innovation across the Asia-Pacific region.

Andrew is a thought leader with specific interests in ICT Strategic Planning, Innovation & Policy, Economic Development, Program Management and Infrastructure Design, predominantly in the Public Sector.

In today’s digital world, local innovation can lead to significant outcomes in terms of economic growth and competitiveness. Our government is focused on creating an environment of innovation; creating digitally enabled, globally connected communities establishes competitive advantage for cities and, ultimately, nations.

What does this mean to business, what are the opportunities, and who are our innovators?

The journey into the future of smart cities has already begun in South Australia with the Adelaide City Council – Smart City initiative. The city is developing a program to trial smart city applications and services to create a more vibrant and entrepreneurial future for Adelaide and the State. This provides an exciting opportunity for local businesses to contribute and benefit from the Smart Cities agenda.

Adelaide has been voted as one of the world’s “top 5” most liveable cities. The key to maintaining this ranking is growing Adelaide’s economy by creating an environment that will attract new investment, retain skills and establish South Australia as a leader in innovation; the place to live, learn and do business.

You need to attend this informative, thought-provoking event, including a facilitated Q&A session with our speakers if you are:

  • a business leader keen on innovation within your business
  • a government agency or local council wanting to improve efficiency or solve a problem
  • a software developer looking for support to create new smart city applications
  • a technology service provider keen to partner with others to address smart city opportunities
  • an innovator with a new product or service ready to trial in a smart city living laboratory
  • an educator or researcher seeking to experiment in a living laboratory of smart city services

Use this link to find more information or purchase tickets to the AIIA luncheon

Andrew Hodges

Chief Strategy Officer, SRA Information Technology
VP Citizen & Business Engagement, Future Cities Institute

Andrew is a thought leader with expertise in ICT Strategic Planning, Innovation & Policy, Economic Development, Program Management and Infrastructure Design, predominantly in the Public Sector.

Throughout his career Andrew has worked for a range of ICT corporates such as Digital, Compaq and Microsoft, where he was Regional Director for Emerging Markets in the Asia Public Sector team.

A consistent theme throughout Andrew’s 35+ years in the industry is driving engagement in Public Sector.  He has worked with teams to establish the strategy for their government engagements including eGovernment, innovation and Citizen Services.  He has worked in both the mature and emerging markets across Asia, across all levels of Government.

Andrew has developed an ability to view these areas through the “lens” of economic development and capacity building, which resonates well with Governments, particularly in emerging markets. In Australia he has been a key lobbyist for the ICT Industry through associations including the Australian Information Industry Association (AIIA), and the Australian Computer Society (ACS).

He has been a regular presenter at forums such as:

  • Future Cities Summits in Hong Kong, Kuala Lumpur and the Gold Coast
  • Safe Cities in Singapore,
  • uCity in Songdo (Korea)
  • The launch of the Initiative for ICT Development in the Asia Pacific Region, jointly hosted by the International Telecommunications Union (ITU) and the Asian Development Bank (ADB) in Manila



RSPCA Analytics: Case Study Event


RSPCA SA now uses customised dashboards to deliver insight across the organisation, in real-time.

Together, RSPCA SA, SRA and Yellowfin have modernised charity and NFP data analysis and management with a world leading Business Intelligence program.

The RSPCA is hosting an event to showcase their achievement, facilitate networking  and provide the opportunity for you to learn how you too can implement and use customised dashboards to:
– Target Marketing Investment       – Reduce Attrition Rates
– Increase Income per Donor          – Target Your Demographic
– Predict and Forecast Revenue       – And More

If there is someone else you think should be attending this event, please feel free to share this with them.

4-6pm on Thursday 16th June 2016

RSPCA South Australia
16 Nelson Street
Stepney  SA 5069

RSVP using the link below or by emailing:




SRA Information Technology (SRA) is proud to announce their continued support of the SRA Territory Stingers by committing to a further three-year sponsorship deal.

We have been the lead sponsor of the SRA Territory Stingers for the past four years and look forward to supporting the team for another three successful years.

Steve Rowe, SRA CEO, is a keen hockey player and has been an avid supporter of hockey in the Northern Territory.

SRA also sponsors individual players Jeremy Hayward (current Kookaburra), Leon Hayward and Robert Duguid of the SRA Territory Stingers and Lizzy Duguid of the NT Pearls.

The SRA Territory Stingers have developed a strong relationship with SRA during our ongoing support and sponsorship, which is sure to grow even stronger over the next three years.

Steve visited the SRA Territory Stingers at training to share the good news about the renewed sponsorship and wish the team luck for the coming season.

Below: Ross Hall, Jamie White, Joel Carroll, Steve Rowe (SRA CEO), Mitchell Lockley, Adrian (AJ) Lockley and Ellie Hayward

NT Stingers-17 blog

“I have been a hockey player all my life and apart from the physical activity, you develop friendships and get to work as part of a team towards a common goal.  It fits with how we want SRA to be for our team – friendships and teamwork leading to success,” Steve said.

Hockey NT is grateful for SRA’s long-term support of the SRA NT Stingers and of individual players.

‘SRA have been supporting the SRA NT Stingers, and individual players, for more than 4 years now.  Hockey NT is very grateful to SRA as their support has allowed us to develop a strong hockey presence in the NT, as well as help some of our young talent reach for and meet their potential,” Ian Harkness, Hockey NT Executive Officer said.

“We are looking forward to a strong 2016 Season and strengthening our relationship with SRA over the next three years,” Ian said.

This year the SRA NT Stingers and the NT Pearls will head to Perth for the Men’s and Women’s Australian Hockey League, 29 September – 9 October 2016.

After the success of the Championships in NT last year, the Men’s & Women’s Country Australian Championships will be held at Marrara, 24 July – 31 July 2016.

Link to NT Hockey website:


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